BUILDING EXCELLENCE

Terms and Conditions

1. Introduction

    Welcome to the website of Giraffe Exterior Experts LLC (“Company,” “we,” “us,” or “our”).
    These Terms and Conditions (“Terms”) govern access to and use of our website, online forms, digital content, electronic inquiries, and other website-related features and services (collectively, the “Website”).
    By accessing or using this Website, you acknowledge these Terms and agree to comply with them to the extent permitted by applicable law.
    If you do not agree with these Terms, please discontinue use of the Website.
    We reserve the right to modify, update, suspend, or discontinue any portion of the Website at our discretion, subject to applicable legal requirements.
    These Terms govern website use and do not replace any separate written or electronic construction agreement between the Company and a customer.

    2. About Our Company

    Giraffe Exterior Experts LLC is a Florida-based exterior construction and remodeling company.
    Our services may include:
    • Siding installation, replacement, and repair.
    • James Hardie fiber cement siding and other exterior cladding systems.
    • Vinyl siding installation and replacement.
    • Soffit and fascia installation, replacement, and repair.
    • Gutter installation and replacement.
    • Window installation and replacement.
    • Exterior door installation and replacement.

    • Exterior trim, PVC trim, and related finishing work.
    • Exterior stairs, stair trim, and related improvements.
    • Exterior renovation, restoration, and related construction services.
    Services are subject to availability, service location, project requirements, applicable licensing, permitting regulations, and other legal requirements.
    The Company reserves the right to accept or decline service inquiries based on legitimate business considerations.

    3. Website Purpose and Information

    The Website is intended to provide general information about our Company, services, experience, completed projects, and available communication methods.
    We make reasonable efforts to ensure that information on the Website is accurate and current.
    However, website information may contain errors, omissions, outdated descriptions, or information that does not apply to a particular property or project.
    All content is provided for general informational purposes and does not constitute professional engineering advice, architectural advice, a binding construction proposal, or a guarantee of project results.
    Visitors should not rely solely on general website information when making decisions requiring property-specific evaluations.

    4. No Binding Offers or Contracts

    Information displayed on the Website, including service descriptions, examples of completed projects, general pricing references, and promotional information, does not constitute a binding offer or construction contract.
    Submitting a contact form, requesting an estimate, scheduling an inquiry, or otherwise communicating through the Website does not automatically create a contractor-customer relationship or obligate either party to proceed with a project.
    Construction agreements are established separately through appropriately accepted estimates, proposals, contracts, electronic approvals, or other legally recognized methods.

    Any project-specific pricing, scope of work, payment requirements, warranties, and contractual obligations are governed by the applicable agreement between the Company and the customer.

    5. Online Forms and Customer Inquiries

    Visitors may submit information through contact forms, estimate request forms, appointment requests, or other electronic communication features.
    By submitting information through the Website, you represent that the information provided is accurate to the best of your knowledge and that you have the legal authority to submit it.
    Information submitted may include names, telephone numbers, email addresses, property locations, project descriptions, photographs, and other relevant details.
    We may use this information to respond to inquiries, evaluate requested services, communicate with prospective customers, and conduct legitimate business operations, as described in our Privacy Policy.
    Submitting an inquiry does not guarantee a response within a particular timeframe, an appointment, an estimate, or the availability of requested services.
    We reserve the right to decline inquiries containing fraudulent, abusive, misleading, inappropriate, or unlawful content.

    6. Electronic Communications

    By contacting the Company electronically, you acknowledge that communications may occur through email, telephone, text messages, online forms, customer portals, or other electronic communication methods.
    Electronic communications may be used for:
    • Responding to service inquiries.
    • Providing requested information.
    • Scheduling appointments and estimates.
    • Sending proposals or related documents.
    • Communicating regarding requested services.
    • Providing customer support and follow-up information.

    Providing contact information does not, by itself, constitute consent to receive automated marketing calls or promotional text messages.
    Marketing communications requiring consent will be sent only when the necessary consent has been obtained and applicable legal requirements are satisfied.
    Visitors may request that permitted communications stop, and valid opt-out requests will be honored according to applicable law.
    We cannot guarantee that all electronic communications will be uninterrupted, error-free, or delivered immediately.

    7. Electronic Documents and Online Transactions

    The Company may use electronic platforms, digital documents, customer portals, electronic signatures, and online approval systems in connection with customer communications and business operations.
    Use of a particular electronic system does not automatically establish a binding agreement.
    Where the parties have agreed to conduct transactions electronically, electronic records and signatures may have legal effect under applicable law.
    Any project-specific electronic agreement is governed by its own applicable terms and legally required disclosures.
    The Company may retain electronic records of communications and transactions in accordance with its Privacy Policy and applicable legal obligations.
    Visitors are responsible for reviewing electronic documents carefully before providing legally effective approval or authorization.

    8. Accuracy of Service Descriptions

    The Company makes reasonable efforts to describe available services accurately.
    However, not all services shown on the Website may be available for every property, location, or project.
    Descriptions of materials, installation methods, products, designs, and construction techniques are general and may not reflect the exact requirements of a particular project.

    Service availability, methods, and specifications may change based on manufacturer requirements, product availability, property conditions, applicable codes, or other circumstances.
    Nothing on the Website guarantees that a particular service, material, product, or installation method will be appropriate for every property.

    9. Photographs, Project Galleries, and Visual Representations

    The Website may display photographs, videos, illustrations, renderings, digital designs, and examples of previous projects.
    These materials are provided for informational, educational, or promotional purposes.
    Completed project photographs represent specific projects and conditions and do not guarantee identical results on other properties.
    Actual results may differ because of building conditions, existing construction, selected materials, colors, lighting, design choices, manufacturer tolerances, and other factors.
    Digital renderings, design previews, and visual simulations are illustrative and may not precisely represent final installed products.
    The Company makes no representation that every displayed design or product is available or suitable for every project.

    10. Customer-Submitted Content

    Visitors may voluntarily submit photographs, drawings, plans, descriptions, reviews, testimonials, or other materials through the Website.
    By submitting content, visitors represent that they have the right or appropriate permission to provide such materials and that the submission does not knowingly violate another party’s intellectual property, privacy, or other legal rights.
    Visitors retain ownership of their original submitted content.
    By submitting materials for a service inquiry, visitors grant the Company a limited, non-exclusive right to review, store, reproduce internally, and share the materials with authorized service providers to the extent reasonably necessary to evaluate or respond to the inquiry.
    Submitting project photographs or other materials does not automatically grant the Company permission to publish them in advertising or public marketing materials.
    Any public promotional use requiring additional authorization will be subject to applicable law and the permissions obtained.
    The Company may decline to accept or may remove content that violates these Terms or applicable law.

    11. Customer Reviews and Testimonials

    The Website may feature customer reviews, ratings, feedback, or testimonials.
    Such materials reflect the opinions or experiences of the individuals providing them and may not represent the experience of every customer.
    Individual project outcomes may vary.
    We do not guarantee that all customers will experience identical results.
    Reviews and testimonials displayed on the Website must be presented in accordance with applicable advertising and consumer protection laws.
    We reserve the right to decline publication of submissions containing unlawful, threatening, discriminatory, fraudulent, or otherwise inappropriate content.
    We do not claim the right to suppress or misrepresent legitimate consumer reviews in violation of applicable law.

    12. Intellectual Property Rights

    Unless otherwise indicated, the Website and its original content, including text, graphics, photographs, logos, designs, layout, and other Company-owned materials, are the property of Giraffe Exterior Experts LLC or are used with appropriate authorization.
    Website content is protected by applicable copyright, trademark, and intellectual property laws.
    Visitors may view Website content for lawful personal and informational purposes.

    Without prior written authorization, visitors may not:
    • Reproduce Website content for unauthorized commercial purposes.
    • Copy or redistribute Company-owned photographs, logos, or designs.
    • Misrepresent Company content as their own.
    • Modify or commercially exploit protected materials.
    • Use Company branding in a misleading or unauthorized manner.
    Manufacturer names, third-party trademarks, and product logos remain the property of their respective owners.
    Unauthorized use of Website materials may result in legally available remedies.

    13. Acceptable Website Use

    Visitors agree to use the Website only for lawful purposes. The following activities are prohibited:
    • Attempting unauthorized access to Website systems or data.
    • Introducing viruses, malicious software, or harmful code.
    • Interfering with Website functionality, security, or availability.
    • Using automated systems to extract information in violation of applicable law.
    • Submitting fraudulent or intentionally misleading information.
    • Impersonating another individual or business.
    • Attempting to obtain confidential or private information without authorization.
    • Using the Website to harass, threaten, or engage in unlawful conduct.
    • Violating applicable laws or the rights of other users.
    We reserve the right to investigate suspected misuse and take reasonable protective measures, including restricting access where appropriate and permitted by law.

    14. Third-Party Websites and External Links

    The Website may contain links to third-party websites, manufacturers, suppliers, social media platforms, review websites, payment services, or independent digital platforms.
    These websites and services are operated by third parties and may have separate terms, privacy policies, and security practices.

    The Company does not control independent third-party websites and is not responsible for their content, accuracy, availability, or independent privacy practices to the extent permitted by applicable law.
    Providing a link does not necessarily constitute endorsement of every product, service, or statement offered by that third party.
    Visitors access external websites at their own discretion and should review the applicable third-party policies.

    15. Privacy and Personal Information

    The collection, use, processing, storage, and disclosure of personal information are governed by our separately published Privacy Policy and applicable law.
    By submitting personal information through the Website, visitors acknowledge that the information will be handled as described in our Privacy Policy, subject to any additional legally required notices or consent.
    Visitors should review the Privacy Policy to understand their privacy rights and the Company’s information-handling practices.
    Where required by law, the Company will provide additional notice or obtain appropriate consent for specific information-processing activities.

    16. Website Cookies and Tracking Technologies

    The Website may use cookies, analytics services, and other technologies to support functionality, maintain security, understand Website performance, and improve visitor experience.
    Any tracking technologies actually used by the Website will be addressed in our Privacy Policy.
    Where required by applicable law, visitors will be provided with relevant notices, consent mechanisms, or privacy choices.
    Browser settings may allow visitors to restrict certain cookies, although this may affect Website functionality.
    We do not guarantee that every Website feature will function identically when tracking or storage technologies are disabled.

    17. Website Security

    The Company takes reasonable measures intended to protect the Website and information submitted through it.
    However, internet communications, electronic storage systems, and online services cannot be guaranteed to be completely secure.
    The Company does not guarantee that the Website will be free from every technical vulnerability, unauthorized intrusion, or security incident.
    Visitors should avoid transmitting unnecessary sensitive financial information, passwords, identification numbers, or other confidential information through unsecured website forms.
    We will comply with applicable legal responsibilities concerning the protection of personal information and security incident notifications.
    Nothing in these Terms limits liability or legal rights that cannot lawfully be excluded.

    18. Website Availability and Technical Issues

    We make reasonable efforts to maintain Website functionality and availability.
    However, the Website may occasionally become unavailable because of maintenance, hosting interruptions, software updates, network failures, cybersecurity incidents, or other technical circumstances.
    We reserve the right to modify, suspend, or discontinue Website features when reasonably necessary.
    We do not guarantee continuous access, uninterrupted operation, or compatibility with every device or browser.
    To the extent permitted by law, the Company is not responsible for losses caused solely by temporary Website interruptions or independent third-party technical failures beyond its reasonable control.
    Visitors requiring assistance may contact the Company through another available communication method.

    19. Disclaimer of Website Warranties

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
    THE COMPANY MAKES NO GUARANTEE THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR SUITABLE FOR EVERY USER’S PARTICULAR PURPOSE.
    GENERAL INFORMATION DISPLAYED ON THE WEBSITE IS NOT A GUARANTEE OF PARTICULAR CONSTRUCTION RESULTS, PRODUCT PERFORMANCE, PROJECT PRICING, OR SERVICE AVAILABILITY.
    These disclaimers apply to Website functionality and general informational content.
    They do not replace or reduce any enforceable construction workmanship warranties, manufacturer warranties, or other contractual or statutory obligations.
    Nothing in this section excludes guarantees or rights that cannot legally be disclaimed.

    20. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GIRAFFE EXTERIOR EXPERTS LLC SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING SOLELY FROM THE USE OF OR INABILITY TO ACCESS THE WEBSITE, WHERE SUCH DAMAGES MAY LAWFULLY BE EXCLUDED.
    This limitation applies to Website-related matters and does not automatically limit rights or remedies arising under separate construction agreements.
    Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, gross negligence, or any other liability that cannot legally be limited.
    Nothing in these Terms restricts non-waivable consumer protection rights or statutory remedies.

    21. Indemnification for Unlawful Website Misuse

    To the extent permitted by applicable law, users agree to be responsible for their own unlawful or intentionally harmful misuse of the Website.

    Where legally enforceable, a user may be required to indemnify the Company against third-party claims arising directly from the user’s unlawful conduct, intentional submission of infringing materials, or unauthorized interference with Website systems.
    This provision does not require users to indemnify the Company for claims caused by the Company’s own negligence, misconduct, or violations of law.
    Nothing in this section limits consumer rights that cannot legally be waived.

    22. No Professional Advice Through Website Content

    General descriptions, articles, photographs, answers to common questions, and other informational materials on the Website are not intended to substitute for a property-specific inspection, professional evaluation, engineering assessment, or legally required building review.
    Conditions affecting exterior construction may vary significantly between properties.
    Visitors should not assume that general information provided on the Website is sufficient to determine applicable building requirements, identify hidden structural defects, or establish the suitability of particular construction materials.
    The Company may provide project-specific recommendations through separate communications and agreements where appropriate.

    23. Geographic Availability and Legal Compliance

    The Website may be accessible from locations where the Company does not provide services.
    Website availability does not constitute an offer to perform construction services in every jurisdiction.
    The Company provides regulated services only where appropriately authorized and in compliance with applicable licensing and legal requirements.
    Visitors are responsible for using the Website in accordance with laws applicable to their conduct.
    Nothing in these Terms authorizes services outside the Company’s lawful scope of business.

    24. Governing Law and Dispute Resolution

    These Website Terms are governed by the laws of the State of Florida, United States, except where federal law or another mandatory legal provision controls.
    For Website-related disputes in which venue may lawfully be selected by agreement, courts located in Pinellas County, Florida, will be the preferred venue unless applicable law requires otherwise.
    The parties are encouraged to attempt good-faith resolution of Website-related disputes before pursuing formal legal proceedings.
    Nothing in this provision eliminates non-waivable consumer rights, statutory remedies, or mandatory jurisdictional protections.
    Disputes arising from separate construction contracts are governed by the applicable agreements and laws relevant to those contracts.

    25. Changes to Website Terms

    The Company reserves the right to modify or update these Terms to reflect changes in Website functionality, business operations, technology, or applicable laws.
    Revised Terms will be posted on the Website with an updated effective date.
    Changes will apply prospectively, subject to applicable law and any required notice or consent.
    Changes to Website Terms do not automatically alter the terms of previously accepted construction agreements.
    Visitors are encouraged to review these Terms periodically.

    26. Severability and Reservation of Rights

    If a provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
    Failure by the Company to enforce a provision immediately does not automatically constitute a waiver of its lawful rights.
    A waiver of one violation does not necessarily constitute a waiver of future violations.

    Any waiver must be legally valid.

    27. Contact Information

    If you have questions regarding these Terms and Conditions, Website use, or general business inquiries, please contact:
    Giraffe Exterior Experts
    Phone: 727-348-2190
    Email: giraffeexterior@gmail.com
    Business Address: 10483 Temple Way, Seminole, Fl, 33772
    Website: https://www.giraffeexteriorexperts.com
    Contractor License Number: Certified Residential Contractor #CRC1335953